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Aspire Technical Blog

Aspire Technical has been serving the Phoenix Metro area area since 2000, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

The Three Benefits That Make VoIP a Top-Tier Solution

The Three Benefits That Make VoIP a Top-Tier Solution

If your business is still using its old, tired landline for communications, then you’re in luck; you haven’t yet tapped into the power of one of the most transformative technology solutions on the market today: VoIP, or Voice over Internet Protocol. Today, we want to discuss the benefits of VoIP and why it’s such a high-value investment for businesses.

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How Technology Changed the Office Forever

How Technology Changed the Office Forever

It’s hard to think about the modern office without considering the role that information technology plays in it. If you think about it, it wasn’t so long ago that organizations were struggling with gaining access to important resources and maintenance, but sometimes it’s important to reflect on the way things were before IT infested offices all over the world. Let’s discuss how the IT-less office functioned before and after technology solutions were implemented en masse.

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The Employee’s Guide to Working Remotely

The Employee’s Guide to Working Remotely

It’s not uncommon where a situation arises and you will find yourself working from home. To make this work, it is important that you keep a few additional issues in mind so that you can make the most of it. We have put together a few simple best practices that you should keep in mind as you operate remotely.

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What You Need to Know to Manage a Remote Workforce

What You Need to Know to Manage a Remote Workforce

There are many reasons that your team may want (or need) to work from home, and there are many reasons to allow them to do so. A 2019 survey by OwlLabs indicated that 71 percent of remote workers are happy with their job (as compared to 55 percent of on-site workers); remote workers responded that they are 13   percent more likely than onsite workers to stay in their current job for five more years than onsite workers will; and when respondents claimed to be working longer than 40 hours per week, onsite workers were doing so out of necessity, while remote workers did so out of desire and enjoyment.

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Office Workers Still Prefer Using a Traditional Phone Over Mobile

b2ap3_thumbnail_voip_solutions_400.jpgTake a moment to look at your desk telephone and contemplate its usefulness. When was the last time you used it for day-to-day operations? Do you even use it anymore, or do you rely on more recent communications solutions like Voice over Internet Protocol, and the smartphone? Some might argue that the telephone is an antiquated technology for the modern office, but recent studies show that despite its disadvantages, it still has an edge in the office environment.

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Having tools that help enhance your ability to support your customers is rarer than you may expect. One of the best tools a lot of businesses employ is Customer Relationship Management (CRM). The CRM system can transform how a business oper...
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